Terms of Service | Upper Cervical Health Centers Dubuque

Last Updated: February 2025

Acceptance of Terms

Welcome to Upper Cervical Health Centers. These Terms of Service ("Terms") govern your use of our website, services, and communications, including SMS/text messaging. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Troyer Specific Dubuque, doing business as Upper Cervical Health Centers ("we," "our," or "us"), reserves the right to update or modify these Terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of those changes.

Eligibility

You must be at least 18 years old to use our services. By using our website, scheduling appointments, or opting into our communications, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

If you are scheduling services for a minor, you represent that you are the parent or legal guardian of such minor and have the authority to agree to these Terms on their behalf.

Description of Services

Upper Cervical Health Centers provides upper cervical chiropractic care services at our Dubuque, Iowa location. Our services include but are not limited to:

  • Upper cervical chiropractic adjustments
  • Comprehensive spinal examinations
  • Nerve system testing and analysis
  • Diagnostic X-rays when medically necessary
  • Personalized care plans and recommendations
  • Patient education and wellness guidance

Our website provides information about our services, allows you to request appointments, and facilitates communication with our practice.

SMS/Text Messaging Terms

Consent to Receive Text Messages

By providing your mobile phone number and submitting a form on our website, you expressly consent to receive SMS/text messages from Troyer Specific Dubuque. These messages may include:

  • Appointment reminders and confirmations
  • Appointment rescheduling notifications
  • Follow-up care instructions
  • Promotional offers and special discounts
  • Health tips and wellness information
  • Practice updates and announcements

Message Frequency

Message frequency varies based on your interactions with our practice, appointment schedule, and communication preferences. You may receive multiple messages per week depending on your engagement with our services.

Opt-Out Instructions

Reply STOP to cancel. You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further text messages will be sent unless you opt in again.

Help Instructions

Reply HELP for assistance. If you need help or have questions about our text messaging program, reply HELP to any message or contact us directly at (563) 227-8279 or [email protected].

Message and Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier may apply to messages you send and receive. Please contact your wireless carrier for details about your text messaging plan.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and is outside of our control.

Contact Information

If you have questions about these Terms or need assistance, please contact us:

Troyer Specific Dubuque
d/b/a Upper Cervical Health Centers

Address: 2565 Northwest Arterial, Dubuque, Iowa 52002
Phone: (563) 227-8279
Email: [email protected]

Business Hours:
Monday through Friday: 8am to 12pm, 2pm to 6pm
Saturday and Sunday: Closed

User Responsibilities

By using our services, you agree to:

  • Provide accurate, current, and complete information when scheduling appointments or submitting forms
  • Notify us promptly of any changes to your contact information or health status
  • Arrive on time for scheduled appointments or provide reasonable notice for cancellations
  • Follow the care recommendations provided by our healthcare professionals
  • Use our website and services only for lawful purposes
  • Respect the privacy and confidentiality of other patients and staff

Limitation of Liability

To the fullest extent permitted by applicable law, Upper Cervical Health Centers and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with:

  • Your use of or inability to use our website or services
  • Any errors or omissions in the content on our website
  • Any unauthorized access to or use of our servers or personal information
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, or other harmful code transmitted through our website

Our total liability for any claims arising under these Terms shall not exceed the amount you paid, if any, for the specific service giving rise to the claim.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, secure, or error-free, or that any defects will be corrected. The information provided on our website is for general informational purposes only and should not be considered medical advice.

Health Disclaimer: The content on our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Indemnification

You agree to indemnify, defend, and hold harmless Upper Cervical Health Centers, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of our website or services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content or information you provide to us

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Dubuque County, Iowa, and you hereby consent to the personal jurisdiction of such courts.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Upper Cervical Health Centers regarding your use of our website and services, and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy for more information about our data practices, including our SMS/text messaging privacy practices.

Questions or Concerns

If you have any questions about these Terms of Service, please contact us at:

  • Phone: (563) 227-8279
  • Email: [email protected]
  • Address: 2565 Northwest Arterial, Dubuque, Iowa 52002